Q: Why do I need to move my website? What does web site migration entail?
A: If your present web hosting provider can no longer satisfy the requirements of your site, or if you go through frequent downtime, or if you are forced to wait for hours for the tech support team to respond to you, it may be a smart idea to switch your web hosting provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your new provider. At DRUK WEB SERVER, we understand that this can be difficult & time–consuming. This is the reason why we’ll do all that for you at no cost!Our highly proficient technical staff will move your site content from your present provider to us. Our techs have extensive experience with web site migration and can handle anything – from an ordinary WordPress weblog or Joomla™ CMS–driven web site, to a highly elaborate, custom–built app.
Q: How long will it take for my website to be transferred over to your platform?
A: While we cannot give you an exact time window, since there are plenty of variables, among them the physical size of the files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our very best to transfer your web site within 48h, and in certain cases – within 24h (in case the website content is not very large).
Q: What info will I have to give to your Website Migration Department?
A: Yup. We will need the name of the site that you would like us to transfer. We will also need a means to access your old hosting account so that we can get the content associated with your website.
Q: My present hosting account has delicate info inside. How can I trust you?
Q: Will my website be offline during the migration?
A: Your web site will work exactly like it did before with your old hosting provider. When we have finished the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning properly, all you will have to do is update the NS resource records corresponding to your domain. Your web site will be transferred to us without any downtime.
Q: Will my current hosting provider need to provide any information/help?
A: Nah. Apart from your login details for the Control Panel, we won’t need anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.