Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all our Linux shared packages packages, which means that each individual help request you submit will be replied to in only an hour maximum. Our support crew members have been educated to quickly correct any issue and to ensure that you get reasonable guidance on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a group of trained professionals who’re prepared to reply to your inquiry quickly. You’ll be able to contact the support team by opening a technical support ticket from your Site Control Panel or by sending us an email message. On business days, you can also contact us on the telephone or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated an extensive know–how base into the Control Panel to enable you to acquire handy step by step instructions anytime. Each part of the Control Panel has its own contextual support area presenting a variety of how–to articles. We have also prepared movies to supply you with a superior idea of the correct way to carry out any given activity.