1 hour ticket response
DRUK WEB SERVER’s team of customer service technicians is devoted to offering swift answers to each of your questions. We’ll review your trouble ticket as soon as it has been delivered and will reply back with a solution to your problem within less than 1 hour after the support ticket submission. In reality, our average support ticket response time is twenty minutes.
A First–Class Client Support Service
We have a team of web hosting support experts who are prepared to respond to all your inquiries every time you are in need of help. Almost all our tech support staff members have several years of experience in the Linux shared packages market, which implies that you can constantly rely on rapid and adequate answers to your concerns.
A User–Friendly Help Center
In the Site Control Panel you will find an easy–to–navigate Help Center section where you can get quick hints on how you can use our web hosting services. You can see the answers to your inquiries in the F.A.Q. repository, find more tips in the web hosting account administration articles or check our how–to video tutorials.
