Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for each and every shared hosting account on our web servers. We take advantage of an innovative cloud Internet hosting platform in which each part of the website hosting service is addressed by a different set of servers, thus if one machine fails, the remaining ones in the cluster will take over right away. The cloud platform also lessens the overall load greatly, therefore the hosting service is much more stable compared to a service by which everything runs on just a single machine and your sites will perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to be sure that your websites will stay online no matter what. Software and hardware firewalls ensure the proper functioning of our machines in case of DDoS attacks while in the case of any software problem, we have administrators monitoring the machines 24/7.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server, what offline software or script-driven applications you install on it or how frequently you reboot it, we can ensure that it's going to be accessible at least 99.9% of the time. Your machine will be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and a number of Internet providers, so no power outages or other infrastructural problems shall affect the proper operation of your websites at any time. Our expert team of system admins will make sure that if your server freezes for some reason, it'll be rebooted immediately. In order to avoid any probability of breakdowns, we will give you a server with new and diligently tested hardware components to make certain that your websites will be up and running no matter what.