Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages feature a 99.9% uptime guarantee. As a matter of fact, you will not detect any downtime or service interruptions at all because of the fact that we employ a cutting edge cloud platform and instead of running everything on one web server as most providers do, we have separate clusters of web servers that deal with every single service - files, emails, CP, databases, etcetera. We also have a custom load-balancing system, so our web hosting service is much more stable compared with what you would usually find available. To make sure that nothing will disturb the work of your Internet sites, our web server facilities have diesel powered backup generators and a number of independent Internet providers. We have software and hardware firewalls to prevent DDoS attacks and administrators watching the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server, what offline software or script-driven applications you install on it or how frequently you reboot it, we can ensure that it's going to be accessible at least 99.9% of the time. Your machine will be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and a number of Internet providers, so no power outages or other infrastructural problems shall affect the proper operation of your websites at any time. Our expert team of system admins will make sure that if your server freezes for some reason, it'll be rebooted immediately. In order to avoid any probability of breakdowns, we will give you a server with new and diligently tested hardware components to make certain that your websites will be up and running no matter what.